culture

Lesson #6 From Scaling & Selling A Business To Walmart: Increasing Operational Speed

By Bill | September 3, 2025

In today’s increasingly competitive landscape, operational speed isn’t just a nice-to-have, it’s a core differentiator. The ability to move quickly, make decisions faster, and out-execute competitors is often what separates market leaders from the rest. Drawing from my experience scaling MeMD and selling that business to Walmart as well as other companies I have led,…

“If You Give An Employee A Cookie…”

By Bill | August 22, 2025

The Dangers Of Unplanned Rewards And What To Do Instead In the fast-paced and ever-changing business landscape, managers often face difficult decisions when it comes to retaining talent and maintaining morale. When a valued, highly productive employee threatens to leave or expresses dissatisfaction, the temptation to offer an unplanned bonus, base salary increase, or a…

Lesson 3: Clarity Above All Else: Getting Laser Focused on Who You Are, What Value You Provide, And What Numbers Matter Most

By Bill | August 12, 2025

Scaling and selling a telemedicine company to Walmart taught me that clarity isn’t just a leadership virtue – it’s a survival skill. In the chaos of hypergrowth, new opportunities, and relentless demands, the companies that thrive are those that stay ruthlessly true to their purpose, their value, and their numbers. Clarity, when consistently reinforced from…

Lesson # 1 from Scaling and Selling Your Business for a High Valuation: Ensuring Your Business Model Can Rapidly Scale Without Breaking

By Bill | June 30, 2025

Scaling a business is exhilarating—until your systems, people, or processes start to crack under the pressure. Doubling a telemedicine company in two years and selling it to Walmart taught me firsthand that rapid growth is only possible if your foundation is rock-solid.  Here’s how to ensure your business model is built for scale, with the…

The Cornerstones of Ongoing Employee Engagement – And Compensation isn’t One of Them

By Bill | May 21, 2025

As CEOs and executive leaders, we can often sense when employee engagement is high. We can feel the energy—moods are better, collaboration flows seamlessly, and results exceed expectations. Employees seem “all in” on their work, driven by a passion for what they do. However, this level of engagement rarely lasts forever. Over time, the enthusiasm…